Privacy Policy

Effective Date: October 23, 2025

Your privacy is important to us. This Privacy Policy explains how New Roof San Diego (“we,” “our,” “us”) collects, uses, shares, and protects your information when you visit our website, submit a form, or otherwise interact with our services.

1. Information We Collect

We may collect the following categories of personal information when you fill out a form or interact with our website:

Identifiers: Name, phone number, email address, and physical address.

Commercial information: Requested services, project details, or property information.

Internet or device information: IP address, browser type, and site interactions.

Communications: Messages or inquiries sent through our website forms or by text.

You provide this information voluntarily when you request a quote or contact us for roofing or related services.

2. How We Use Your Information

We use your personal information to:

Contact you about your roofing needs or service inquiries.

Connect you with licensed roofing contractors or partners who can fulfill your request.

Improve our website, advertising, and customer service processes.

Comply with legal obligations and maintain business records.

3. Sharing and Selling Your Information

We may share or sell your information to licensed roofing contractors, home improvement companies, or marketing partners who can provide the services you requested or who may contact you directly regarding roofing solutions.

This may include the sale of your information as a lead to third-party roofing partners who pay us to receive customer inquiries.

We also share information with:

Service providers who perform business functions on our behalf (e.g., email delivery, analytics, or customer service).

Advertising and analytics partners (e.g., Google, Facebook) that help us measure marketing performance.

We do not sell text messaging opt-in data or consent to any third parties, and we do not allow service providers to use your information for their own marketing.

4. Your California Privacy Rights

If you are a California resident, you have the following rights:

Right to Know: You may request information about the categories of personal data we collect, use, or sell.

Right to Delete: You may request deletion of your personal data, subject to legal exceptions.

Right to Opt Out of Sale or Sharing: You may request that we stop selling or sharing your personal information with third parties.

Right to Correct: You may request correction of inaccurate personal data.

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

You can exercise these rights by contacting us using our online form linked below.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to analyze website traffic and improve user experience. Third-party advertising and analytics providers may use cookies to deliver ads based on your browsing activity.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, or resolve disputes. You may request deletion at any time.

7. Opt-Out of Communications

You can opt out of receiving marketing communications by clicking “unsubscribe” in any email or replying “STOP” to any SMS.

We may still send you non-promotional messages related to active service requests or quotes.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted to this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of those updates.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us using the online form linked below, or by emailing [email protected].